error 1603 during inatllation/.net framework 2.0 sp2
I recently had to uninstall Retina because I was having problems with scans running correctly. When I tried to reinstall the software I received error code 1603 during .Net Framework 2.0 SP 2 trying to...
View ArticleUnable to Authenticate Netbios/SNMP
I am attempting to run a scan on several Windows 7 workstations using 5.19.2. A handful of these workstations are returning the following error: Netbios Credentials: Unable to authenticate with...
View ArticleOffline Updates?
Pretty straight forward, I would assume. I have an appliance, e-eye 651. It has no internet connectivity and policy forbids me from changing that. I need to put together a policy and procedure guide...
View ArticleCS Community - Offline Updating
I need to be able to update CS Community over a air-gap (no network connectivity for auto updates). How can I do this? Thank you!
View ArticleCommunity Edition Bugs?
Hello, I'm using the community edition and noticed a couple of things recently: 1) The recent Java audits don't seem to be enabled in the all audits category? 2) So... I thought I would create a...
View ArticleAsset Protection Policies Created by Admin not Available to Others
I have a number of policies that were created under the Admin logon and I want these available for other users. But when other users login, they only see the default policy. How can I make it so they...
View ArticleRetina CS Config Wizard admin email address not valid
I am a first time Retina CS installer. I am going through the Retina CS Configuration Wizard. When I get to the Email Information window, I supply the NetBIOS name of my SMTP Mail Server (which accepts...
View ArticleError creating SSL certificates - CS Wizard
I have installed Win 2k8 along with IIS7 and SQL Svr 2008R2. I then run the CS wizard. All is good until the Create SSL certificates. I have run through the steps manually. Connects to SQL fine,...
View ArticleCan Retina be installed and run from portable hard drive and other questions
I have been using Retina for a while now and feel pretty good about the program and had a couple of questions for the experts. Thank you for your responses 1. I want to scan a computer that is not...
View ArticleSCCVI_Audit Update Error
Each time I install an update version of SCCVI Audit i recieve error "BeyondTrust Retina, REM Events Manager, Retina CS or Blink were not detected on this machine. You must have at least one installed...
View ArticleRetina taking forever to launch
Running 5.19.9-2793 on a Windows 2003 server and it is taking forever to launch. 4 CPUs and 4 gb of memory and it is consistently between 25 - 40 % CPU utilization with 500+ MB of memory usage...
View ArticleSQL Permissions - Insufficient
I was hoping someone could help: When running the configuration it always fails on the last step with the log stating insufficient permission and as a result SSIS is not working. We had our DBA try...
View ArticleRetina CPU usage.
We are running Retina Network Security Scanner 5.16.2 with 2552 audit engine. When doing a scan, the retina.exe process never exceeds 25% and takes forever. We are running a 2 CPU / Dual core Xeon...
View ArticleRetina application won't start
I'm running 5.19.9.2797, the latest update. I was running 5.19.9.2793 and when I double click the icon, I get the small window stating the version and "Loading Main Application". Then the window...
View ArticleRetina application won't start
I'm running 5.19.9.2797, the latest update. I was running 5.19.9.2793 and when I double click the icon, I get the small window stating the version and "Loading Main Application". Then the window...
View ArticleDelete default XCCDF benchmarks
This question was asked before but never answered. I'll ask again. How do you delete the default XCCDF benchmarks from Retina? If you delete the files or directories they are added back in when...
View ArticleRetina CS Community (free management console): Installation Process &...
What are the system requirements for Retina CS Community? Operating System: Windows Server 2003 SP2 or higher (32-bit), Windows Server 2008 (32-bit and 64-bit), or Windows Server 2008 R2...
View ArticleRollback audit version in Network Vulnerability Scanner
My Retina Network Scanner automatically updated to audit version 2808. How do I roll back to 2807?
View ArticleSplitting the Event Server and the Console
Does anybody have documention on how to split the Event Server from the Management Console?.
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