Failed connection attempts, after the scan completes
OK - this is wierd, has anyone else seen this behavior and have a solution? I'll schedule a scan job and it runs to completion as it should. But, during the scan and until the next reboot the server...
View ArticleRetina CS 4.5 Upgrade
Hello, We are currently running Retina CS 3.1.1.102 with Blink installed on clients. We would like to upgrade to Retina CS 4.5, but are told that we must: 1) Migrate database to SQL 2008. 2)...
View ArticleCredential Management
I have created two stored credentials. I stored the credentials in a group. When it's time to select those credentials using the XCCDF Job Wizard, the stored credentials do not appear. In the normal...
View ArticleUsing Retina on a Windows XP SP3 laptop
I have installed Retina Security scanner on a laptop. I click on the icon to load Retina and when the load screen appears, it freezes on the loading audit database. I run the task manager and it...
View ArticleRetina CS Community - "unable to connect to the SQL server instance"
I am unable to install Retina CS Community version on Windows Server 2012 Essentials version. I installed Retina Network Community and it runs fine, but when I run the installer for Retina CS...
View Article~How to Back up Retina~
Im new to this software and wanted some assistance from the pro's, The company has the Retina 5 already configured in a laptop. They are doing away with the laptop but didnt want to loose any Retina...
View ArticleAuto-Update, Retina download failure, Error code: 12002
Retina Network security scanner: When we run Auto-Update, we are able to download Auto-Update version 2.5.13, Application version 3.0.18, but not Retina version 5.19.0, with same proxy settings which...
View ArticleSCCM does not display any updates available
We have configured SCCM, we were able to import all the collections, and we can view them. However, when we go to the SCCM drop-down and click updates, no updates show up in any of the categories. Are...
View Articlelarge implementation questions
So I have a rather large project here where a client is using the UVM50 appliance. we are looking at scaling to 100,000 devices. so I'm looking for someone with some insight into the server/network...
View ArticleWindows Server 2012 IIS 8
When installing on Windows Server 2012 with IIS 8 the following error occurs when trying to launch the website for Community CS... HTTP Error 500.19 - Internal Server Error The Requested page...
View ArticleAudited IP addresses limit reached
Hi, I am using Retina network security scanner ver 5.17. I have a license of 64 IPs. I have audited all 64 IP addresses now it is asking me to upgrade my license. Is there any possibility that I can...
View ArticleAccess Retina CS Community Console
A couple of months ago we installed Retina CS Community edition. Everything went well and we were able to run scans as expected. It's now getting close to the time for us to run our Q4 scan and we...
View Articleerror 1603 during inatllation/.net framework 2.0 sp2
I recently had to uninstall Retina because I was having problems with scans running correctly. When I tried to reinstall the software I received error code 1603 during .Net Framework 2.0 SP 2 trying to...
View ArticleUnable to Authenticate Netbios/SNMP
I am attempting to run a scan on several Windows 7 workstations using 5.19.2. A handful of these workstations are returning the following error: Netbios Credentials: Unable to authenticate with...
View ArticleOffline Updates?
Pretty straight forward, I would assume. I have an appliance, e-eye 651. It has no internet connectivity and policy forbids me from changing that. I need to put together a policy and procedure guide...
View ArticleCS Community - Offline Updating
I need to be able to update CS Community over a air-gap (no network connectivity for auto updates). How can I do this? Thank you!
View ArticleCommunity Edition Bugs?
Hello, I'm using the community edition and noticed a couple of things recently: 1) The recent Java audits don't seem to be enabled in the all audits category? 2) So... I thought I would create a...
View ArticleAsset Protection Policies Created by Admin not Available to Others
I have a number of policies that were created under the Admin logon and I want these available for other users. But when other users login, they only see the default policy. How can I make it so they...
View ArticleRetina CS Config Wizard admin email address not valid
I am a first time Retina CS installer. I am going through the Retina CS Configuration Wizard. When I get to the Email Information window, I supply the NetBIOS name of my SMTP Mail Server (which accepts...
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